Registration Protector

athleteReg Support -

AthleteReg now offers Allianz Registration Protection to participants when they register for events that cost $50 or more.

Allianz Registration Protector gives your participants an opportunity to get reimbursed for up to 100% of their entry if they can’t attend the event for a qualifying reason.

There is no cost to event directors and no obligations or liabilities if they make a claim, it’s handled entirely by Allianz Global Assistance and you can direct any questions about the protector to us by emailing Tech@athleteReg.com or calling us at (888) 956-9560.

What should I do if a participant bought Allianz Registration Protection and they ask me for a refund?

If the participant is eligible to make a claim on their registration protector, they should go to https://www.eventregistrationprotection.com/allianzassistance/ManagePolicy/ and enter their policy number and purchase date. If they don’t have a policy number, they can click “Don’t have your policy number?” and proceed from there.

If they aren’t eligible to make a claim, you are not obligated to issue a refund if you don’t have a refund policy in place.

What does it cover?

Participants may be eligible for reimbursement in the following situations:

Illness or Serious Injury - if the participant is prevented from participating in the event due to a covered illness or injury, or if a family member is hospitalized or requires care by the participant

Employer Termination - After being employed by the same employer for one continuous year, the participant is laid off

Traffic Accidents - if you are directly involved in a traffic accident and unable to get to the event

Mechanical Breakdown - if the participant's car breaks down no more than 48 hours before the event

Airline Delay - if the participant's plane or other Travel Carrier is delayed (includes bad weather) while going to the event

Home Issues - if the participant's home is uninhabitable due to fire, flood, vandalism, burglary or natural disasters

Jury Duty - if the participant is required to serve on jury duty on the day of the event

Military Duty - if the participant is required to miss an event as a result of military orders

 

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