Participant Transfer Category and Transfer Registration

athleteReg Support -

Transfer Category/Registration

On some events you can now transfer your category after registering if the promoter has enabled this feature. To find out if this feature has been enabled follow these steps:

  1. Login to your BikeReg, RunReg, TriReg or SkiReg account and select My BikeReg, My RunReg, My TriReg or My SkiReg.
  2. Navigate to the entry in question in the ‘My Upcoming Events’ section and click on the word ‘Edit’.
  3. On the following screen, if the promoter has enabled one, or both features you will see a green button or buttons labeled ‘Change Category’ and/or ‘Transfer Registration’.

Category Transfer

  1. To change your category click on the green ‘Change Category’ button. The available categories to transfer into will appear and the surcharge will be shown if the promoter has chosen to add this fee.
  2. Select your chosen category and click the green ‘Change Category’ button to go to the cart and complete the transfer. If the category you are transferring into is more expensive than the one you are currently in you will be charged. You will also be charged if the promoter has enabled a category change surcharge. If a category you would like to transfer into is not available it is because that category is full, or no longer available.
  3. Once at the cart, select your method of payment if an additional fee is required and checkout, or finish out the transfer if there is not an additional fee.

Sending A Registration Transfer

  1. To transfer your registration click on the green ‘Transfer Registration’ button.
  2. On the next page, enter in the email address of the person you would like to transfer your entry to and click the green ‘Transfer Registration’ button. The promoter may have enabled a surcharge, which will be listed on this screen, but will only be charged to the person receiving the transfer.
  3. Once the intended entry recipient has successfully transferred, you will receive an email notifying you of the transfer success.

Receiving A Registration Transfer

  1. If someone has chosen to transfer their registration in an event to you, you will receive an email with instructions and a link to click to complete the transfer.
  2. Clicking the link in the email will bring you to the associated athleteReg site. Here you can choose to accept the transfer with your login, or continue without a login.
  3. If you choose to continue without a login, fill out the required fields and click ‘Checkout’ at the very bottom of the page.
  4. If you choose to continue with your login, a confirmation page will appear, where you can answer any final questions, and then click the green ‘Checkout’ button at the bottom. *This is where you will purchase a one-day license if one is needed for the category. One-day licenses do not transfer.
  5. If the transfer has any associated fees, such as licenses or a surcharge, choose a method of payment and checkout. If no fees are associated with the transfer, complete the transfer.

 

Have more questions? Submit a request