Event questions, registration changes and refunds

athleteReg Support -

Have questions about the event? Wondering about parking or start times? Want to make changes to your registration information such as category or team name, or request a refund? You must contact the event director for these event specific questions. 

BikeReg.com does not authorize refunds on the behalf of an event; only event directors can authorize refunds. athleteReg staff can answer questions about the registration process, but event specific questions must be directed to the event directors.

To contact an event director, perform the following steps: ContactEvent.png

  1. Go to the registration page for the event. 
  2. At the top of the registration page (just above the map), click the 'Contact Event' link.
  3. From the 'Contact Event' page, you can send an e-mail to the event director, and find the event phone number and website at the bottom of the page. 
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