Creating Your First Event
The first step to using any of the athleteReg sites is to create an event director account on that site.
Please note: each site has its own unique database; both event directors and participants will need to create a profile for each site they wish to use. Login information can be the same, but you’ll need to create a profile and then log on to each site.
Create new BikeReg event director account
Create new RunReg event director account
Create new TriReg event director account
Create new SkiReg event director account
To set up a new event on any site, perform the following steps:
1. Log in to your Event Director Account, and under Event Director Tasks, select “Create New Event”.
2. Enter Event Details: Fill out your event details, including event basics, location, dates, contact info, sanctioning, registration page setup, automated email preferences for registration summaries, and advertising and promotional options.
Items with a red asterisk must be completed before saving the event, but most can reviewed and updated at any point later on by clicking “General Event Setup” under “Event Setup.”
See Setting up your Event for additional information about options and features. If you wish to change your event date, you must message Customer Support here.
3. Once basic event details are entered and saved, you will be prompted to enter payment information.
4. Enter Payment Information: Once your event is created, you will be prompted to choose a method of payment, either direct deposit or check.
If you choose direct deposit, enter your bank routing number and account number, and agree to the direct deposit terms of service.
If you choose check, note that you can have checks made payable to a club or another organization, and enter a different name and address for mailing. To change or update your payment information later, go to “Event Payment” under "Event Setup."
5. Once payment information is entered, you’ll be prompted to create at least one category or a merchandise item. You'll then be told that your event is pending approval by athleteReg staff.
Staff review events for completeness and then publish events within 24 hours. Unless you are renewing or copying an event, there are additional areas for which you’ll want to enter information before your event goes live and appears on calendars (see below).
If you know you will need more than 24 hours to complete your event, message Customer Support to ask them to wait to publish your event.
6. Create categories: After entering payment information, you will be prompted to create at least one category or merchandise item for your event. You must set up one category or merchandise item for your event to appear on any live events calendar.
To return to category set-up at a later time, click “Category Setup” under “Event Setup."
For more details about creating categories, see How to Setup a Category.
7. Add merchandise: Want to sell t-shirts, mugs or meals? Use “Merchandise” in the Event Setup menu to list, describe, show, price, and track availability of merchandise. Once you have listed an item (t shirts, for example), you can use the “add options” feature to list sizes, prices, and quantity available.
For more about merchandise features, see How to Setup Merchandise on your Event Page. Use the “Add donation” option to collect additional donations from participants towards your cause or organization.
Want to encourage participants to fundraise for your organization or cause? Use PledgeReg.com, our integrated fundraising site.
8. Add event information: Use “Event Notes” to provide additional information about prizes, parking, sponsors, or anything else you want to tell your participants. Add notes in Rich Text Format, along with graphics or sponsor logos uploaded from your own computer. Text and graphics entered here will appear below the categories and merchandise items on your event registration page.
9. Preview your event: Use “Public Reg Page/Print” to view your event as you work on it. Once you are ready for your event to go live, send a message to Customer Support, and we will review and publish your event.
If you need any assistance setting up your event, message Customer Support, or you can call us Monday through Friday from 8:30AM-8:30PM EST at 888.956.9560.